Many Qatar residents appear to be finding out the hard way that Aramex has moved shop again.
The courier service, which offers a shop and ship service from the US and UK to Qatar, has shifted its operations to Wholesale Market Road in Abu Hamour.
After complaints from customers, it sent two emails with a link to the map, but they did not appear to work, Tweeples said.
Aramex #Doha has moved there offices to somewhere mysterious. Yet customers haven’t received a notification. cc @Aramex #Qatar #Fail
— Nasser Al-Saadi (@NazQatar) July 10, 2012
.@fadig Everyone in #Qatar is looking for where @Aramex has shifted. Not a single announcement of relocating their branch.
— Yasser Masood Khan (@YasserM86) July 15, 2012
@Aramex the email you’re sending out with your new Doha office location, the link to the map throws back a 404…where can we find the map?
— Mahmoud Mohamed (@mahmoudi_x) July 15, 2012
@NazQatar hello,due to some technical issue the URL didnt work but we have sent another email did you receive it? thx cc @Aramex @fadig
— Shop and Ship (@ShopandShip) July 15, 2012
The company finally did respond to requests for information yesterday, tweeting out a proper map:
Aramex office in Doha has moved. Please visit the link to find the map of the new location:ngr.nu/Mr2HXA #Doha #Qatar
— Aramex (@Aramex) July 15, 2012
But critics said it should have informed customers of the move sooner.
@NazQatar @shabinakhatri @fadig @dohanews @Aramex @ShopandShip and they shouldn’t have waited until ppl complained to send out those emails
— Abdallah Ali عبدالله (@QatariGuy) July 15, 2012
And it appears the new location is still working out operational kinks.
@iloveqatar Hello, team are wokring on setting up the que system. As for parking, you can park behind building, there’s access to reception.
— Aramex (@Aramex) July 15, 2012
Have you been to the new Aramex yet? Thoughts?
