British Embassy defends visa process after complaints from Qatari applicants
UPDATE: 6th March 2:30pm:
British Member of Parliament Keith Vaz has promised to bring complaints about the UK’s visa service for Qataris to the attention of the UK’s Home Secretary, Peninsula reports. Vaz – who is a member of the country’s Home Affairs Committee – made the comments yesterday during a visit to Doha to discuss counter-terrorism measures.
“There is a case to look at the issue of exempting Qataris from visas, but this has to be done very carefully, for good and valid reasons,” he told the paper. “…It is clear Qataris go (to the UK) for tourism, health and studies. We’ll make a strong case because there are very few examples of abuse.”
Responding to complaints from Qatari visa applicants that the process to obtain a visa to visit or study in the UK is too slow, too expensive and unfair, British Ambassador Michael O’Neill said in a statement that the rules are applied equally to all nationalities.
He added that the British Embassy has processed an unprecedented number of applications so far this year.
The statement was released after the Peninsula ran a story criticizing the UK’s visa rules, quoting complaints from Qatari citizens made on social networks and radio phone-ins.
Delays and “unfairness”
One caller to Qatar Radio’s breakfast programme on Sunday complained about the length of time it took him to obtain a visa:
“I submitted my passport (at the British embassy) on February 20, along with the passports of my wife and daughter. When I went to apply for the visa an employee asked “do you want a normal visa or urgent visa”. He said if I pay QR1,700 the visa will be ready in five days. I paid the amount but still didn’t get the visas, upsetting my travel plans.”
A common area of contention is a perceived unfairness over un-reciprocated rules. British citizens are granted a visa on arrival in Qatar, but Qatari citizens wishing to visit the UK are required to apply for a visa in advance.
This point was raised by Al Sharq columnist Dr Mohammed bin Ali Al Kubaisi yesterday:
“While British authorities are humiliating the Qataris with personal interviews and too many requirements and high fees their citizens are getting the Qatari visa on arrival at the airport. Qataris are going to the UK and other western countries only as tourists or for studies or treatment.
On the other hand, the Westerners are coming to our country looking for jobs or to promote their products. I strongly demand the Qatari government to deal with these governments on an equal footing.”
Embassy defends “excellent service”
Defending the process, O’Neill says that the embassy offers an “excellent service” which is issuing more visas than ever before:
”We are delighted so many Qataris are travelling to the UK for tourism, business and other purposes” he says. “We issued almost 33,000 visas last year – almost double the number in 2010, with a further increase of almost 30% in the first quarter of this year – and are proud to offer an excellent service.
We promise to give 90% of applicants a decision within three weeks, and in the past two years have never broken that promise: the average applicant gets their visa in under 5 working days.”
Qataris applying for visas to the UK are required to visit the British Embassy for an interview. The embassy’s website says that these are necessary as “interviews are an opportunity to make sure we have all the relevant facts from an applicant before we make a decision.”
Normal visa applications take around three weeks. The embassy runs an express service for visas, and for an additional 564QR, most applicants are able to receive their visas within two days.
Credit: Photo by Sunface 13